Privacy Policy

Privacy Policy for Second String Leather Company

Effective Date: 1/14/2024

Second String Leather Company ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our website, secondstringleather.com (the "Site"), and any related services. This policy also provides disclosures and rights for California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please refrain from using our Site.

1. Information We Collect

We collect personal information that you provide to us directly and automatically when you use our Site. This includes:

a. Information You Provide

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely via third-party payment providers)

  • Phone number

  • Account login credentials

  • Any information shared through customer service inquiries or feedback forms

b. Information Collected Automatically

  • IP address

  • Browser type and operating system

  • Pages viewed and actions taken on our Site

  • Date and time of visits

  • Referral source (e.g., how you arrived at our Site)

  • Cookies and tracking technologies (see Section 7)

c. Sensitive Information

We do not intentionally collect sensitive personal information (e.g., Social Security numbers, health information). Please avoid submitting such information through our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders

  • To provide customer support

  • To improve and personalize your experience on our Site

  • To send transactional communications (e.g., order confirmations, shipping updates)

  • To send marketing and promotional messages (with your consent)

  • To detect and prevent fraud, unauthorized transactions, and other illegal activities

  • To comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with the following parties:

a. Service Providers

  • Payment processors

  • Shipping companies

  • Marketing and analytics providers

b. Legal Compliance

We may disclose information if required by law, such as to comply with a subpoena, court order, or legal process.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new ownership.

4. Your Rights as a California Resident

If you are a California resident, you have the following rights under the CCPA and CPRA:

a. Right to Know

You can request information about the categories and specific pieces of personal data we collect, use, and share.

b. Right to Delete

You can request that we delete personal information we have collected, subject to certain exceptions (e.g., completing a transaction or complying with legal obligations).

c. Right to Opt-Out of Sale or Sharing

You can opt out of the sale or sharing of your personal information by clicking the "Do Not Sell or Share My Personal Information" link on our Site or contacting us directly.

d. Right to Correct

You can request that we correct inaccurate personal information.

e. Right to Limit Use of Sensitive Information

You can request that we limit the use of sensitive personal information to what is necessary to provide requested services.

To exercise your rights, contact us at:

  • Email: secondstringlc@gmail.com

We will verify your identity before processing requests and respond within the timeframe required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and improve our Site. Cookies help us:

  • Recognize repeat visitors

  • Track user behavior and preferences

  • Deliver personalized advertisements

You can manage your cookie preferences through your browser settings or opt-out of certain tracking by visiting optout.aboutads.info or optout.networkadvertising.org.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

9. Children's Privacy

Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Second String Leather Company
Email: secondstringlc@gmail.com